• Most frequently asked questions

Full clarity... everything you need to know about our services

We provide you with clear answers to the most common questions about the “maqeem” and“Tamm” services, to help you understand the subscription method, features, fees, and the mechanism of use easily and quickly.

Introduction of services

An electronic service provided by Al-Elm company to connect the facilities to the General Directorate of passports, which allows all resident procedures to be carried out electronically, such as issuing Iqama and visas, without the need to manually review passports
A service developed in cooperation with the General Directorate of traffic to link it electronically with beneficiaries such as car dealerships, leasing companies, and insurance companies, to facilitate the management of vehicle data and traffic transactions electronically.

Benefits and features

  • Saving time and effort on installations.

  • Reduce the required human and financial resources.

  • Raise employee productivity and improve their satisfaction.

  • Take advantage of accurate and reliable government databases.

  • Reduce fines thanks to the intelligent system of alerts for renewal of documents.

  • The possibility of accessing from any computer connected to the internet through a secure gateway.

  • Ensuring information privacy and secure communication.

Services provided

  • Review the data of residents and their companions in an updated form.

  • Issuance, renewal of residence and receipt by mail.

  • Issuing exit, return and final exit visas electronically.

  • Transfer of services and adjustment of profession.

  • Updating passport information and extending visas.

  • Many additional services to serve establishments and residents.

  • View the list of vehicles owned by the facility.

  • Add the actual or authorized user to drive the vehicle.

  • Renew the forms electronically and receive them by mail.

  • Issuing an international authorization to drive vehicles outside the kingdom.

  • Inquire about the details of traffic violations.

  • Additional services are constantly updated.

Packages and fees

  • Comprehensive evaluator:
    A fixed annual subscription fee that includes most interactive services for FREE (such as visa issuance, residence renewal and transfer services).

  • Operations resident:
    A lower subscription fee, but an additional fee is charged for each service performed.

It is intended for small establishments only, while the “all inclusive resident " package suits all sizes.

Subscription and activation

  • Fill in the subscription form and be certified by the Chamber of Commerce.

  • Attach the photo of the commercial register and the ID of the main user.

  • Payment of the annual subscription fee.

If there are integrated branches, a certified letter indicating the integration must be attached with the mainframe number.

  • Fill in the subscription form and be certified by the Chamber of Commerce.

  • Attach the photo of the commercial register and the ID of the main user.

  • Payment of the annual subscription fee.

Customized services For establishments only (In the public and private sectors), and not available to individuals.

Activation is carried out within one to three working days from the receipt of the required documents.

The “SADAD”system is issued Renewal invoice 30 days ago From the end of the subscription, renewal is carried out automatically after payment.

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