Improve the efficiency of managing stays at your facility

خدمة مقيم هي بوابة إلكترونية معتمدة حكوميًا ومطوّرة من قبل شركة علم، تمكّنك من تنفيذ جميع معاملات المقيمين والتابعين لهم إلكترونيًا بكل أمان وسرعة، دون الحاجة إلى مراجعة إدارات الجوازات.

نوفر لك من خلال شراكتنا الرسمية مع علم إمكانية الاشتراك في خدمة مقيم وإدارة عملياتك الإدارية بسهولة تامة، مما يوفر الوقت والجهد ويعزز الامتثال للوائح الحكومية.

We seek to enable facilities to fully digital transformation in residence management, through smart and secure solutions that ensure accuracy, speed, and integration with government systems.

Reliability

Direct and secure integration with the systems of the Ministry of Interior and the General Directorate of passports.

Efficiency

Complete all operations electronically within minutes without paper reviews.

Transparency

Instant notifications and reports showing the status of residents and their transactions at any time.

  • Issuing an exit and return visa electronically from a resident
  • Maqim service for issuing a final exit visa
  • Issuance of residence permits for new arrivals
  • Renew stays electronically
  • Career adjustment
  • Transfer of services
  • Updating passport information
  • Review up-to-date data on residents as available in the National Information Center.

 

In addition to many lists and reports in Muqeem e-service Which contribute to facilitating the work of the personnel and Human Resources Department of the enterprise.

Issuing an electronic exit and return visa The electronic exit and return visa, the first electronic service that fulfills the full conditions of e-government services, was developed in an environment Muqeem Provided by Al-Elm information security company in cooperation with the General Directorate of passports. More than three million exit and return visas are issued annually in various regions of the kingdom, which means more than three million transactions, each of which begins with a paper form, a solar photo, a notarized authorization, and a payment notice.. Then she moves through the trackers or service offices to take her official course at one of the passport branches, and then returns to the beneficiary.. Unless the transaction is hindered by a traffic violation or the like. All this has really become a story of the past, because the issuance of an exit and return visa is now done in less than two minutes, without anyone leaving their place, and the new story has become as follows:

  • In the first minute: The authorized employee pays the transaction fee on the website of one of the authorized banks
  • In the second minute: The authorized employee enters the “Muqeem " web portal, enters the special passcode, issues a visa

The employee prints the visa on a regular sheet of paper, stamps it and attaches it to the passport, the resident receives his passport and Visa, and heads to the airport traveling under God's auspices. It may seem an unrealistic story.. Only establishments that have not yet subscribed to the resident service have.

Cancellation of exit and electronic return visa If the resident decides to cancel his travel, the maqeem system allows its participants to cancel the e-visa that has not been traveled during its validity period (i.e. before the due date Travel before) So that the resident does not incur any financial penalties due to the expiration of the visa period without using it.

Issuance of electronic final exit visa Just as the maqeem system allows its participants to issue an exit and return visa electronically, it also allows them to issue a final exit visa, just as easily.

To subscribe to the service or for more information about it, contact:  0536466615    info@sara.sa

Notification service The notification service contributes to informing the establishment of any action taken on its sponsors at the General Directorate of passports, including these notifications:

  • Notification of the imminent expiration of the residence permit for each resident.
  • Notification of the imminent expiration of visas for a resident.
  • الإشعار بصدور تأشيرة خروج و عودة للمقيم أو أحد تابعيه.
  • Notification of the issuance of a final exit visa to the resident or one of his dependents.
  • Notification of the exit of the resident or one of his dependents from the kingdom.
  • Notification of the entry of the resident or one of his dependents into the kingdom.

Electronic forms service This service contributes to allowing the establishment to fill out all the forms for residents affiliated with the General Directorate of passports, the establishment selects the required form and enters the resident's residence number the system fills out the form from the records of the General Directorate of passports, and the establishment can then print this form and hand it over to passports, including these forms:

  • A form for issuing a new residence permit.
  • Residence renewal form.
  • Single exit and return visa application form.
  • Multiple exit and return visa application form.
  • Final exit visa application form.

Menu service This service is considered one of the most important services of a resident, as it informs the Personnel Department of many important lists, which take a lot of time to prepare and arrange them with the possibility of errors and difficulty in entering and updating data. This service provides lists of residents sorted by the needs of the personnel department.This service includes the following lists: 

Lists of the General Directorate of passports

  • A list of all foreign employees.
  • A list of foreign employees who have recently entered the Kingdom have not yet been granted residency permits.
  • The list of departures with an exit and return visa, visa information and departure status.
  • The list of departures with a final exit visa, visa information and departure status.
  • This list includes the information of foreign employees whose data has not been updated in the General Directorate of passports for a long time.
  • This list includes the information of residents who have been officially reported absconding at the General Directorate of passports.
  • List of all dependents of the Resident (The Resident's family) this list includes the names of the dependents, their residence numbers, date of birth and the relation of the dependent to the resident.

Lists of the General Directorate of traffic

  • The list of residents holding driving licenses issued by the General Directorate of traffic.
  • List of residents whose driver's licenses have expired.
  • A list of residents with unpaid traffic violations with an indication of the type of violation, its value and the date of occurrence.

Search and query service This service provides the possibility to search for the resident's data by his residence number so that the data is provided

  • Inquire about detailed information about the resident (under your sponsorship), which includes the following Data: Sponsor's computer number, sponsor's name, border number, date of entry, port of entry, Resident's name, gender, religion, nationality, profession, date of birth, place of birth, residence data ( residence Number / source / issue date/ Expiry date), passport number, resident status (outside/inside the kingdom), travel visa information (type of visa/date of issue /expiry date), resident status (living/deceased /fugitive).
  • Inquire about general information about the resident (not under your sponsorship) by residence number, this information includes: date of expiry of residence, occupation, number of sponsorship transfers and the status of the resident (alive, deceased, departed, fugitive).

This inquiry service helps to verify the validity of the residence permit and the legal status of the resident.

 
  • The subscription fee for maqeem is calculated based on the number of residents registered on the facility's guarantee at the time of creating a maqeem account, and the maqeem subscription lasts for a full calendar year and there are two types of packages to subscribe

    Subscribe to a comprehensive resident package

    It is provided for all categories and the client can perform an unlimited number of operations and services with the service of a resident without additional fees

Category
1
2
3
4
5
9
Number of residents
From 1 to 9
From 10 to 49
From 50 to 99
من 100 الى 199
من 200 الى 800
801 وأكثر
The cost
1,100
2,300
3,600
5,600
7,550
11 عن كل مقيم

 This value covers:

  • Subscribe to a resident for a full calendar year.
  • An increase in the number of residents throughout this year.
  • Activation of a key user (authorized by the facility using the service).
  • Master user training.
  • Technical support 24/7.

Additional fees apply if you request to use the following services:

Service
Print the residence
Delivery of stays by mail
Transfer of passport information
Extension of exit and return visa
Adding an additional user
Print a resident report
Final exit visa during the trial period
Extension of a visit visa
Fees (SAR)
15
30
60
90
120
25
50
50
Details
New or refurbished
One package may contain from one to 10 stays
For details, see the price supplement
  • Fill out a resident subscription form, stamped and certified by the Chamber of Commerce.
  • إرفاق صورة السجل التجاري
  • Pay the annual subscription fees through SADAD payments system.

Models 

  • Resident subscription form
  • The main user change form for a resident service

Executing resident transactions electronically such as issuing and renewing residency, modifying profession, transferring services, and issuing visas of all kinds.

Inquiry services

Instant access to residents ' data and details of stays, visas and violations in an updated form from the National Information Center.

Notification services

Instant alerts when the end of residence or visa is near, when a visa is issued or canceled, or residents enter and exit.

Electronic forms

Filling out official forms electronically, such as a residence or visa application, directly from the passport data.

Sign up now for a resident service with Sara business solutions and benefit from certified digital solutions that save you time, effort, and accuracy in managing residents ' Affairs.